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Sales Assistant

Drumelia Real Estate Marbella
Full-time
Permanent employee

Job description

This is a role for someone who thrives in a fast-moving, high-standards environment. If you are organised, service-minded, looking to get started in real estate, and ready to be part of one of the most recognised luxury real estate agencies on the Costa del Sol, keep reading.

The Sales Assistant works closely with our Sales team and Sales Manager to ensure every client interaction, every property file, and every transaction is handled with precision and professionalism. This is not a passive support role, it is a key part of how we deliver results.

THE ROLE
You will work directly within the Sales team, supporting our agents and Sales Manager and making sure nothing falls through the cracks. You will own the day-to-day processes that keep deals moving and clients well-served.

This is an entry point into the real estate industry. You will gain hands-on exposure to how a high-performing luxury agency operates, from listings and transactions to client management and marketing. For the right person, the experience and knowledge built in this role creates a clear path to Sales Agent or broader responsibilities within the company.

This role requires full commitment and a willingness to go beyond a standard office-based position. The schedule is dynamic and the standards are high.

KEY RESPONSIBILITIES
    Supporting the sales team in the day-to-day management of active listings and viewing coordination
    Handling enquiries via phone, email, and in person, ensuring every interaction reflects Drumelia's standards
    Maintaining and updating the CRM, property database, and client records
    Coordinating property viewings, including logistics and client communications
    Drafting and managing listing contracts and all related documentation
    Handling client follow-ups and communications with a strong service mindset
    Overseeing general administration, compliance, and day-to-day office operations
    Ensuring all properties are accurately marketed and that every client receives an outstanding experience
    Providing direct assistance to the Sales Manager across daily operations
    Coordinating marketing actions for listings in collaboration with the marketing team
    Supporting internal teams to ensure smooth operations and process flow

REQUIREMENTS
    Minimum 1 year of professional experience; no real estate background required
    Fluent in English and Spanish; additional languages are valued
    Highly organised, detail-oriented, and able to manage multiple priorities simultaneously
    Strong written and verbal communication skills
    Comfortable with CRM systems, Microsoft Office, and Google Workspace
    Valid driving licence and own vehicle
    Impeccable presentation and a professional attitude at all times
    Available for a full-time, fully committed position

We are looking for candidates who want to build a long-term career at Drumelia. If you are looking for a comfortable or purely administrative role, this is not the right fit.

WHAT WE OFFER
    A structured entry point into the luxury real estate sector, with real exposure from day one
    Direct experience across sales, client management, marketing, and operations — the full picture of how a top agency works
    Ongoing training and clear standards for professional development
    Integration into a high-performing sales team with over 20 years of market leadership
    A results-driven culture where growth is earned through performance and attitude
    Real career progression — high performers are recognised and promoted